How to Fix Netgear Extender Parental Control Not Working?

In this digitalization world, when everything is going online; parents find it a bit hard to secure their kids from potential online threats. This is where parental control comes into action. By activating the parental control feature in your Netgear WiFi extender, you not only restrict unauthorized content but also limits what your kids can access on the web. But sometimes you might get stuck when your parental control feature doesn't work, then don't worry. Here, we have arrived with some basic troubleshooting methods to fix the issue you are currently facing. Just browse to the bottom section.

Possible Reasons

  • Faulty internet connection
  • Unstable power supply
  • Activated bridge mode
  • WiFi interference
  • Outdated Netgear extender firmware
  • Incomplete extender setup

These are the possible reasons which cause the parental control not working issue with your Netgear N300 extender.

Fixed: Parental Control Not working Issue

Reboot Your Netgear Extender

Rebooting your Netgear extender can help you to fix minor technical glitches which might be the reason behind the parental control not working issue.

To Reboot:

  • You need to disconnect all your WiFi-enabled devices from the Netgear extender.
  • Then, switch off your Netgear N300 extender and unplug it from the power socket.
  • Wait for some time before plugging your extender into the power source.
  • Thereafter, turn on your Netgear WiFi extender and re-connect your WiFi-enabled device to it to enjoy the internet services.

Now, see if the issue you were facing has been resolved or not. If not, then read further to get more knowledge on how to fix the parental control not working issue with the Netgear N300 extender. 

Check Your Internet Connection

Ensure that your Netgear N300 extender is properly connected to the internet to work efficiently. If your devices are connected using a physical connection, then make sure that the Ethernet cable you are using doesn't have any damage. If you identified any damage to the Ethernet cable, then replace it with the new one. Additionally, check the location of your Netgear extender while using a wireless connection as it needs to be placed within the range of your home router to get strong WiFi signals. Else, you will not able to avail the services of the parental control feature.

Check the Power Source

Ensure that the AC cable you are using does not have any cuts to avoid a power outage. Additionally, you need to check the power socket through which your Netgear N300 extender is connected. If you find any damage or short-circuit in the power socket, then try switching your WiFi extender to another power socket and check whether the issue has been resolved.

Deactivate Bridge Mode

If the bridge mode is activated on your Netgear extender, then you will not be able to activate the parental control feature with your Netgear N300 extender. Therefore, consider deactivating the bridge mode to set up the parental control feature in your Netgear extender.

Keep WiFi Interference at Bay

You need to be very careful while selecting the place for your Netgear extender as the placement of your extender should be away from the objects such as refrigerators, microwaves, cordless phones, and other smart home appliances to prevent any interference in the WiFi signals.

Update Netgear Extender Firmware

At times, users are unable to activate the Parental control feature as their Netgear N300 extender firmware is outdated. Therefore, consider upgrading your Netgear N300 extender firmware to the latest version to eliminate the issue you are currently facing.

To Upgrade:

  • You are required to turn on your Netgear N300 extender and the computer system.
  • Then, visit the internet browser on your computer.
  • Enter in the address bar and press the Enter button.
  • Now, you will be navigated to the Netgear extender login page where you are required to enter the default username and password in their respective field.
  • Click Log in, then the Netgear extender setup wizard will appear on your screen.
  • In the Netgear extender setup wizard, take your cursor to the Advanced tab.
  • In the Advanced tab, click Administration and select the Firmware Update.
  • Thereafter, you need to click the Check button to look for the new updates.
  • If new updates are available, click the Yes button to start the Netgear extender update process.
  • Then, you are just required to follow the instructions appearing on your screen to complete the Netgear extender firmware update.

Finally, you have updated the firmware of your Netgear extender to the latest version. Now, access the Netgear extender setup wizard and check whether the parental control is working. If not, then browse to the next section.

Reset and Re-configure Netgear Extender

Sometimes incomplete or improper Netgear extender can also be one of the reasons behind the outcome of parental control not working issue. If that's the case, then consider resetting your Netgear extender to the default factory settings and re-configure it again from the scratch.

To Reset:

  • You are required to identify the Reset button on your Netgear extender.
  • Once you have identified the button, press and hold it using a pin-pointed object till the LEDs start flashing.
  • Then, your Netgear extender will restart automatically and will be restored to default factory settings.

Now, you are required to re-configure your Netgear extender using the default URL or default IP i.e.

Hopefully, the parental control not working issue has been resolved by implementing the above-mentioned troubleshooting hacks.

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